368jili Privacy Policy – How We Protect Your Personal Data

🔐 Privacy Principles

How 368jili Approaches Data Privacy

These six principles guide every data decision we make at 368jili. They're not just words on a policy page – they're built into how the platform actually handles your information.

Minimum Data Collection

368jili only collects the personal data we actually need to operate your account, process transactions, and comply with legal obligations. We don't gather information for the sake of it.

Specific Purpose

Every piece of data 368jili holds is collected for a stated purpose. We don't repurpose your data for new uses without either a legal basis or your explicit consent.

Strong Security

256-bit SSL encryption covers all data in transit. Your stored account data is protected by layered security measures including encryption at rest, access controls, and regular audits.

Your Rights Come First

As a 368jili member and Philippine data subject, you have the right to access, correct, delete, and object to the processing of your personal data. We make exercising these rights easy.

No Data Selling

368jili does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is not a product. Period.

Full Transparency

This Privacy Policy is written to actually be read and understood. If something in it is unclear, contact our Data Protection Officer directly – we'll explain it in plain Filipino English.

📋 Introduction

Why 368jili Takes Data Privacy Seriously

When you create a 368jili account, you're trusting us with your personal information – your name, your mobile number, your financial details. We don't take that trust lightly. This Privacy Policy is our commitment to you about exactly how that information is handled from the moment you register through every bet you place, every withdrawal you make, and every time you contact our support team.

368jili operates in full compliance with Republic Act 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer whose contact details are provided at the end of this policy. If you're a Filipino player and you've had bad experiences with other platforms treating your data carelessly, we want you to know that 368jili genuinely operates differently.

This policy applies to all personal data collected through the 368jili website, mobile betting interface, customer support interactions, and any other channel through which you interact with the 368jili platform. It covers data you provide directly as well as data we collect automatically when you use our services.

Your Consent: By registering a 368jili account, you consent to the collection and processing of your personal data as described in this Privacy Policy. You may withdraw consent for non-essential processing at any time by contacting our Data Protection Officer, though this may affect your ability to use certain features of the 368jili platform.

Contents

1.Data We Collect
2.How We Collect It
3.Why We Use Your Data
4.Legal Basis
5.Data Sharing
6.Data Security
7.Data Retention
8.Cookies
9.Your Rights
10.Children's Privacy
11.Marketing
12.Policy Updates
13.Contact DPO

1Personal Data We Collect

368jili collects the following categories of personal data from members. We have organised these into the types most relevant to how the 368jili platform operates:

1.1 Account & Identity Data

Full legal name as it appears on your government-issued ID
Date of birth (used for age verification – 368jili requires members to be at least 21)
Gender (optional, used for personalisation)
Username and encrypted password
Security questions and answers (where applicable)

1.2 Contact Data

Philippine mobile number (used for account verification and transaction alerts)
Email address (used for account communications and support)
Residential address in the Philippines (used for KYC verification and regulatory compliance)

1.3 Identity Verification Documents

Copy of government-issued Philippine ID (PhilSys, passport, driver's licence, UMID, SSS ID, PRC ID, or voter's ID)
Proof of address documents where required for high-value withdrawal verification
Selfie or live verification image where required during enhanced KYC

1.4 Financial Data

GCash mobile number linked to your 368jili withdrawal account
Maya account details where used as a payment method
Bank account details (account holder name, account number, bank name) for bank transfer withdrawals
Transaction history including deposits, withdrawals, and bonus credits

Note: 368jili does not store full credit or debit card numbers. Card payment processing is handled by our PCI-DSS compliant payment gateway partners, who maintain their own separate data security standards.

1.5 Betting & Gaming Activity Data

Betting history including markets wagered, stakes, and outcomes
Casino and card game session history
VIP point accumulation and tier history
Promotional bonus claims and wagering progress

1.6 Technical & Device Data

IP address at time of login and transaction
Device type, operating system, and browser version
Session duration and platform navigation patterns
Geolocation data (country level) where required for regulatory compliance

2How We Collect Your Data

368jili collects personal data through three main channels:

Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion at 368jili.
Automatically: When you access and use the 368jili platform, technical data including your IP address, device information, and session activity is collected automatically through standard web server logs and analytics tools.
From third parties: 368jili may receive identity verification data from KYC service providers who assist with document authentication. We may also receive fraud risk signals from payment processors in connection with your deposit or withdrawal activity.

368jili does not buy personal data lists or source personal data from social media platforms or data brokers. All data we hold about you comes directly from your interaction with the 368jili platform or from verified third-party service providers we work with for legal compliance purposes.

3Why We Use Your Personal Data

Each type of data that 368jili collects has a specific, legitimate purpose. Here is a clear breakdown of what we use your data for:

Purpose	Data Used	Essential?
Account creation & management	Identity data, contact data, password	Yes
Age & identity verification (KYC)	Date of birth, ID documents, selfie	Yes
Processing deposits & withdrawals	Financial data, identity data	Yes
Fraud prevention & security	IP address, device data, transaction patterns	Yes
Regulatory & AML compliance	Identity data, financial data, transaction history	Yes
Responsible gaming monitoring	Betting activity, deposit history, session data	Yes
Customer support	Contact data, account history, communications	Yes
VIP Club management	Betting activity, account tier data	Yes
Promotional communications	Contact data, preferences	Optional
Platform improvement & analytics	Technical data, navigation patterns	Optional

You can opt out of optional data processing (promotional communications and analytics) at any time through your account settings or by contacting support@368jili.net. Essential processing cannot be opted out of while maintaining an active 368jili account, as it is required for the safe and lawful operation of your membership.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), every act of processing personal data must have a legitimate legal basis. 368jili processes your personal data under the following legal grounds:

Contractual necessity: Processing required to provide the 368jili service you have signed up for – account management, betting services, payment processing, and customer support.
Legal obligation: Processing required by law – KYC verification, anti-money laundering reporting, tax reporting, and responses to lawful requests from Philippine regulatory authorities.
Legitimate interest: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interest in protecting the platform and its members does not override your data rights.
Consent: Processing for optional activities such as promotional email communications and platform improvement analytics, which you can withdraw at any time.

5Who We Share Your Data With

368jili does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Full stop. We share data only where necessary to operate the 368jili platform and only with the following categories of recipients under strict data processing agreements:

Payment processors: GCash (GXI), Maya (PayMaya Philippines), BancNet, and other payment service providers require transaction data to process your deposits and withdrawals. These parties are bound by their own data privacy policies and applicable Philippine financial regulations.
KYC and identity verification providers: Third-party services that assist 368jili in verifying the identity documents you submit for account verification.
Fraud detection and security services: Providers that help 368jili identify and prevent fraudulent account activity, money laundering, and other prohibited conduct.
Cloud infrastructure providers: Hosting and cloud services that store and process platform data. All providers used by 368jili maintain industry-standard security certifications.
Regulatory authorities: The relevant gaming regulator, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where 368jili has a legal obligation to disclose information.
Professional advisers: Legal, accounting, and compliance advisers who assist 368jili in meeting its regulatory obligations, subject to professional confidentiality obligations.

Important: 368jili will never share your data with advertisers, data brokers, or social media platforms for profiling or marketing purposes. If you ever receive an approach claiming to be from a third party acting on behalf of 368jili for data-related purposes, treat it as suspicious and report it to support@368jili.net immediately.

6How We Protect Your Data

368jili implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, disclosure, and misuse. Here is what we have in place:

256-bit SSL/TLS encryption for all data transmitted between your device and 368jili's servers. The padlock icon in your browser confirms this is active whenever you use the platform.
Encryption at rest for sensitive stored data including identity documents, financial details, and password hashes.
Role-based access controls that limit which 368jili staff can access which categories of member data, based strictly on their job functions.
Regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
Multi-factor authentication options for member accounts to reduce the risk of unauthorised access even if login credentials are compromised.
Incident response procedures that require notification to the NPC and affected members within the timelines required by Philippine data privacy regulations in the event of a data breach.

While 368jili takes all reasonable technical and organisational measures to protect your data, no system is completely impenetrable. You also play a role in keeping your account secure by using a strong, unique password for your 368jili account and not sharing your login details with anyone.

📁 Data Categories

Types of Data 368jili Holds

Identity Data

Name, DOB, government ID documents

Contact Data

Mobile number, email, address

Financial Data

GCash/Maya details, transaction history

Activity Data

Bets placed, games played, VIP points

Technical Data

IP address, device type, session logs

7How Long We Keep Your Data

368jili retains personal data for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, and to resolve any disputes that may arise. The following retention periods apply:

Data Category	Retention Period	Reason
Account & identity data	5 years after closure	AML regulatory requirement
Transaction records	7 years	Tax & financial compliance
KYC documents	5 years after closure	AML / regulatory compliance
Betting & gaming activity	3 years after closure	Dispute resolution
Support communications	3 years	Service records
Marketing preferences	Until withdrawal of consent	Consent-based processing
Technical / device logs	13 months	Security & fraud monitoring

After the applicable retention period expires, 368jili will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Anonymised data may be retained for statistical and platform improvement purposes indefinitely, as it no longer constitutes personal data under Philippine law.

8Cookies & Tracking

The 368jili platform uses cookies and similar tracking technologies to provide core platform functionality and to understand how members use the service.

8.1 Essential Cookies

These are required for the 368jili platform to function. They maintain your login session, remember your betting slip contents, and ensure secure transactions. You cannot opt out of essential cookies while using the platform.

8.2 Analytics Cookies

368jili uses analytics tools to understand how members navigate the platform – which pages are most visited, where members spend the most time, and what features are used most frequently. This data is aggregated and anonymised. You can opt out of analytics cookies through your browser settings or by contacting us.

8.3 Managing Cookies

Most browsers allow you to block or delete cookies through their settings. If you block all cookies, some features of the 368jili platform may not function correctly. We recommend allowing at least essential cookies for the best platform experience.

368jili does not use advertising cookies or third-party tracking pixels that would allow external companies to track your behaviour across other websites. What happens on 368jili stays on 368jili.

9Your Data Subject Rights

As a Filipino data subject under Republic Act 10173, you have the following rights regarding your personal data held by 368jili. All rights can be exercised by contacting our Data Protection Officer at dpo@368jili.net.

1

Right to Access

You have the right to request a copy of all personal data 368jili holds about you. We will respond to access requests within 15 business days.

2

Right to Correction

If any of your personal data held by 368jili is inaccurate or incomplete, you have the right to have it corrected. Basic account details can be updated through account settings.

3

Right to Erasure

You may request deletion of your personal data where processing is no longer necessary, subject to legal retention requirements that override this right in specific circumstances.

4

Right to Object

You have the right to object to certain types of processing, including direct marketing communications and profiling-based processing that relies on legitimate interest grounds.

5

Right to Data Portability

You may request your personal data in a structured, machine-readable format to transfer to another service provider where technically feasible and legally appropriate.

6

Right to Complain

If you believe 368jili has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10Children's Privacy

The 368jili platform is strictly for users aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that someone under 21 has registered a 368jili account using your details or their own, please contact us immediately at support@368jili.net. We will investigate and close the account promptly, and delete any personal data collected in connection with it.

368jili's age verification procedures are specifically designed to prevent minors from accessing the platform. Members who provide false age information during registration are in violation of our Terms and Conditions, and any funds deposited by a minor will be returned to the payment source after account closure.

11Marketing Communications

368jili sends promotional communications including information about new games, betting promotions, PBA season special offers, VIP Club updates, and other platform news. You will only receive marketing communications if you have opted in to receive them, either during registration or through your account settings.

You can opt out of marketing communications at any time in the following ways:

Click the "unsubscribe" link in any 368jili marketing email
Update your notification preferences in your account settings
Reply STOP to any 368jili SMS promotional message
Contact support@368jili.net with the subject line "Unsubscribe"

Opting out of marketing communications does not affect transactional notifications such as deposit confirmations, withdrawal updates, bet settlement results, and account security alerts, which are sent as part of the core 368jili service regardless of your marketing preferences.

12Updates to This Privacy Policy

368jili will update this Privacy Policy from time to time to reflect changes in our data practices, changes to applicable Philippine law, or improvements to how we explain our privacy practices to members. The date at the top of this page always shows when the current version was last updated.

When we make material changes to this policy – meaning changes that significantly affect how we handle your personal data or your rights as a data subject – we will notify active 368jili members via email and/or an in-platform notification at least 14 days before the changes take effect. Your continued use of the 368jili platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you disagree with any changes to our Privacy Policy and do not wish to accept them, you have the right to close your 368jili account. Any remaining balance will be processed for withdrawal following standard KYC verification. Contact support@368jili.net to initiate account closure.

13Contact Our Data Protection Officer

For any questions, concerns, or requests related to your personal data and how 368jili handles it, please contact our designated Data Protection Officer:

Email: dpo@368jili.net – for formal data subject requests, privacy complaints, and policy questions.
General Support Email: support@368jili.net
Live Chat: Available 24/7 on the 368jili platform for initial queries. Complex data requests will be escalated to the DPO team.

We aim to respond to all data subject requests within 15 business days of receipt. If your request is complex or if you have submitted multiple requests, we may extend this period by up to an additional 15 business days and will notify you of the extension with an explanation. 368jili will never charge a fee for handling data subject requests in good faith.

If you are not satisfied with 368jili's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC handles complaints regarding violations of the Data Privacy Act of 2012 by registered personal information controllers and processors in the Philippines.

📬 Contact & Rights

Exercise Your Data Rights at 368jili

dpo@368jili.net – Data requests

support@368jili.net – General support

Live Chat – Available 24/7 on 368jili

Response within 15 business days

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